Privacy Policy

Effective Date: September 22, 2026

Clear Creek Outfitters (“CCO,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit clearcreekoutfitters.com, contact us, submit a form, make a reservation, participate in a trip, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Information You Provide

You may provide information such as:

Name

Email address

Telephone number

Mailing or billing address

Trip dates and reservation details

Number and names of participants

Fishing experience and preferences

Dietary restrictions

Medical conditions, allergies, mobility limitations, or other safety information you choose to disclose

Communications, questions, reviews, and feedback

Payment and transaction information

SMS and email communication preferences

Any other information submitted through a form, telephone call, email, text message, or other communication

Payment Information

Payments may be processed by third-party payment providers. CCO may receive limited transaction information, such as payment status, amount, date, and the last digits of the payment method.

CCO may not directly receive or store complete payment-card numbers.

Information Collected Automatically

When you use our website, we or our service providers may automatically collect information such as:

IP address

Browser and device type

Operating system

Referring website

Pages viewed

Links clicked

Date and time of access

Approximate geographic location

Website activity and interaction data

Cookie and similar technology identifiers

2. How We Use Information

We may use information to:

Respond to questions and trip inquiries

Process, confirm, manage, and modify reservations

Collect deposits and payments

Provide trip confirmations, reminders, preparation instructions, and schedule updates

Determine participant needs and help provide a safe experience

Communicate about weather, river conditions, closures, emergencies, or other trip-related matters

Provide customer service

Send fishing reports, newsletters, special offers, or promotional communications when permitted

Request reviews or feedback

Improve our website, services, advertising, and customer experience

Maintain business records

Prevent fraud, misuse, or security incidents

Enforce our Terms and Conditions

Comply with legal, regulatory, licensing, insurance, and safety requirements

3. SMS and Mobile Messaging

If you separately opt in to receive text messages, CCO may send conversational and transactional messages concerning:

Inquiries

Reservations

Deposits and payments

Booking confirmations

Appointment and trip reminders

Preparation instructions

Schedule changes

Weather or safety updates

Customer-service follow-up

If you separately opt in to promotional messages, CCO may also send occasional offers, fishing reports, seasonal updates, and other marketing communications.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent to receive text messages is not a condition of purchase.

After opting out, you may receive one final message confirming your request.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share, sell, rent, or provide mobile phone numbers, SMS opt-in data, or messaging consent to third parties, affiliates, or lead generators for their marketing or promotional purposes.

Mobile information may be provided to service providers that support delivery of our messaging program, such as telecommunications providers, messaging platforms, and customer-service vendors. These providers may use the information only to perform services for CCO and may not use it for their own marketing.

4. Email Communications

We may use your email address to send reservation information, payment notices, preparation instructions, customer-service messages, fishing reports, newsletters, and promotional communications.

You may unsubscribe from marketing emails using the unsubscribe link included in the message. Unsubscribing from marketing messages does not prevent us from sending service-related communications concerning an active inquiry or reservation.

5. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

Operate the website

Remember preferences

Understand website usage

Measure traffic and performance

Improve website content

Evaluate advertising

Prevent fraud and security problems

You may adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

Third-party analytics and advertising providers may use their own technologies subject to their respective privacy policies.

6. How We Share Information

We may disclose information only as reasonably necessary for the purposes described in this policy.

Service Providers

We may provide information to vendors that perform services on our behalf, including:

Website hosting

Reservation and customer-management systems

Payment processing

Email and text-message delivery

Analytics

Advertising

Data storage

Technical support

Accounting, legal, insurance, and other professional services

These providers may access information only as necessary to perform services for CCO and are not authorized to use it for unrelated purposes.

Guides and Trip Personnel

We may provide relevant reservation, participant, dietary, medical, or safety information to assigned guides or other personnel when reasonably necessary to plan and safely conduct a trip.

Legal and Safety Reasons

We may disclose information when reasonably necessary to:

Comply with applicable law, regulation, subpoena, court order, or legal process

Respond to a lawful government request

Protect the safety, rights, or property of CCO, our guests, guides, or others

Investigate fraud, misconduct, security incidents, or violations of our agreements

Contact emergency, medical, rescue, or law-enforcement services

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or transfer of the business. Any successor will be required to handle personal information consistently with applicable law.

Mobile phone numbers, SMS opt-in information, and messaging consent will not be transferred or shared for third-party or affiliate marketing or promotional purposes.

7. Sale of Personal Information

CCO does not sell or rent personal information.

CCO does not sell, rent, or share mobile phone numbers, SMS opt-in information, or messaging consent for marketing or promotional purposes.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including payment processors, booking platforms, maps, fishing-license providers, social networks, travel providers, and other resources.

We do not control and are not responsible for the privacy, security, availability, or content of third-party services. Information you provide directly to a third party is governed by that party’s privacy policy.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide services

Manage reservations and customer relationships

Maintain transaction and business records

Meet legal, tax, accounting, licensing, insurance, and safety obligations

Resolve disputes

Enforce agreements

Prevent fraud or misuse

Retention periods vary based on the type of information and the reason it was collected. Information that is no longer reasonably required may be deleted, anonymized, or securely destroyed.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

No website, electronic transmission, or storage system can be guaranteed completely secure. You provide information electronically at your own risk.

11. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

Request access to personal information we maintain about you

Request correction of inaccurate information

Request deletion of certain information

Request information about how personal information is used or disclosed

Withdraw consent where processing is based on consent

Opt out of marketing emails

Opt out of text messages by replying STOP

We may need to verify your identity before completing a request. Some information may be retained when required by law or reasonably necessary for legitimate business purposes.

To submit a privacy request, contact us using the information below.

12. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate parental consent.

Information concerning a minor participating in a trip must be provided or approved by the minor’s parent or legal guardian.

If you believe a child has provided personal information without proper authorization, contact us so we can review and address the situation.

13. Sensitive Information

Please do not submit unnecessary sensitive personal information through general website forms, email, or text message.

When medical, dietary, accessibility, or other safety information is reasonably necessary for a trip, we use that information to evaluate participant needs, prepare for the activity, and help provide a safe experience.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective when posted with a revised effective date. We encourage you to review this page periodically.

15. Contact Us

Questions, privacy requests, or concerns may be directed to:

Clear Creek Outfitters
Doug Jones, Owner-Operator
Montana Outfitter No. 8453
5400 Arnica Road
Missoula, MT 59803
Phone: 406-370-7039
Email: [email protected]